Refund policy

All Sales Are Final

Thank you for supporting our ministry through the purchase of our products and merchandise.

Due to the nature of our operations and inventory management, all sales are final. We do not accept returns, exchanges, or provide refunds for any products purchased through our store.

Please carefully review your order before completing your purchase, including product descriptions, sizes, quantities, colors, and shipping information.

Exceptions

Refunds or replacements may be considered only under the following circumstances:

The item received was damaged during shipping.
The item received was defective.
The incorrect item was shipped due to our error.

Requests related to these exceptions must be submitted within seven (7) days of delivery and must include photographs of the item and packaging.

Contact Information

If you believe your order qualifies under one of the exceptions listed above, please contact us at:

GOG7 Communications Department
cog7media@cog7.org
(303) 452-7973 ext.130

We reserve the right to determine eligibility for replacement or refund on a case-by-case basis.

Policy Acknowledgment

By completing a purchase, the customer acknowledges that they have read, understood, and agreed to this Return and Refund Policy.